Q. Will my money be safe during the move?
A. Yes. Your funds remain in FDIC-insured deposit accounts throughout, and we transfer your balance from Grasshopper to MVB for you.
Q. Do I need to do anything to open my new account with MVB?
A. No. Your new MVB account opens automatically on the opening date. Your job is to update payers and merchants with your new account and card information during the transition period.
Q. What happens if someone pays my old account after it closes?
A. During the 60-day transition period, those funds are automatically swept to your new MVB account. After your old account is closed on 11/2/2026, incoming funds are returned to the sender.
Q. Will I lose my transaction history?
No. Your history and statements are imported into your new account. After closure, your old Grasshopper account information is retrievable on request through Manifest support.
Q. Can I use the same debit card after this switch?
A. No. You'll receive a new debit card with a new card number. You'll also have the ability to choose your own PIN when activating your new card.
Q. Will my routing number and account number stay the same?
A. No. As part of this transition, you'll receive both a new routing number and a new account number.
Q. Do I need to update my automatic bill payments?
A. Yes. Since your account and routing number are changing, you'll need to update your payment information with any merchants or service providers that use your bank account for recurring payments. This helps prevent interruptions to your automatic payments.
Q. Will my login credentials change, or can I continue using the same username and password to log in to the Manifest app?
A. Your Manifest app username and password will stay the same. There will be no change with how you access your account in the Manifest mobile app.
Q. Will any existing account fees change?
A. Manifest charges no monthly fees for your Business Debit or Set Aside accounts! You may incur an ATM fee from a 3rd-party based on individual ATM Terminal fees. Check out our Fees + Limits for a complete list of our fees.
Q: Will I be charged because of the Sponsor Bank change?
A: If you do not complete the opt-in, your Manifest account will be closed and you will lose access to your account and banking features. Any remaining funds will be mailed to the address on file via check, less a $5 disbursement fee.
Q. Will my funds be frozen at any point during this transition?
A. No. On 9/1/2026 your funds will be transferred immediately from your Grasshopper Bank account to your new MVB account by ACH (typically 2-3 business days). At which point you will be able to use your new routing and account numbers for payments moving forward. Any funds that arrive into your Grasshopper Bank account will be moved into your new MVB account. Each time this happens, you will receive an email reminding you to update the payer with your new MVB account information.
Q: What happens if I forget to update my routing and account information by 11/2/2026?
A: Any deposits received into your Grasshopper account number(s) and routing number after 11/2/2026 will be declined.
Q. Will my daily spending or ATM withdrawal limits change?
A. No. Your daily spending and ATM withdrawals limits will not change when your account is moved to the new sponsor bank.
Q: How do I avoid missing payments or deposits?
A: To avoid missing payments, you are responsible for updating your account information for the following;
All direct deposits set up with external platforms or payers to your MVB account and routing information.
All linked debit-card payment information saved with external merchants to your new MVB virtual debit card or physical debit card upon its arrival.
Any payer, platform, or party that can take action, i.e. deposit or withdrawal, on your account.
Q. Do I need to resubmit my drivers license or identification card with this new account change?
A. No, you will not be required to update your personal information unless it has changed for any reason.
Q. Can I still access my previous bank statements?
A. Yes. You'll continue to have access to your historical bank statements in the Manifest app. You will see these beneath the “Imported Statement History” in the Statements tab.
Q: If I receive a payment in my Grasshopper Account between 9/1/2026 to 11/2/26 will it still be processed into the MVB account due to the 2-3 business day ACH transfer?
A: Yes. As long as your payment hits your account before 11/2/2026 we will move it to your new MVB account.